Everyone’s Talking About AI. No One’s Talking About What You Forgot
The memory gap that's costing you millions in rework, stalled delivery, and avoidable risk...
🧠 When Knowledge Leaves the Building
Back in 2012, I had an idea.
Capture the tacit knowledge inside companies before it disappears.
At the time, it felt early.
But the problem was already massive. Teams forgetting what they learned, baby boomers retiring or being hired back as super-expensive consultants, decisions lost to memory, experts walking out with the real playbook in their heads.
Fast forward to 2025.
AI is everywhere.
And the stakes are even higher.
Knowing what to do, when to do it, and why it matters, within the specific context of your organization, is no longer a nice-to-have.
It is a MONSTER advantage.
And for companies that ignore it, a MAJOR liability.
The signs are subtle.
A project slows down.
A decision gets revisited.
A workaround is lost.
A new hire asks a question that should have been answered already.
A risk resurfaces without explanation.
This is not inefficiency.
This is enterprise amnesia.
Knowledge isn’t just written. It’s lived.
It lives in the heads of delivery leads, subject matter experts, and consultants.
And it walks out the door every time they leave.
Most organizations don’t realize it until something breaks.
Onboarding stalls.
Projects drift.
Teams repeat the same mistakes.
Execution slows to a crawl.
What gets lost is not just information.
It’s the operating memory of the business.
The cost of forgetting is high.
In financial services and other high-stakes sectors:
A missing decision trail creates audit gaps
A forgotten workaround delays multi-million-dollar initiatives
A lost insight leads to repeated failure
This is not a documentation problem.
It is a risk problem.
It is an execution problem.
It is a continuity problem.
Here’s the quiet truth.
You can implement the best tools.
You can deploy the most sophisticated frameworks.
But if your organization cannot remember how it actually operates,
everything slows down.
And when the pressure hits, things break.
I am working on this problem.
Not with dashboards.
Not with more documentation.
Something deeper and more durable.
If you lead tech delivery, transformation, operations, or risk, and this resonates with you, please reach out.
Let’s talk.